Privacy Policy

Last updated: 3 November 2026

Play Predict Win ("we", "us", "our") operates the website www.playpredictwin.com and related services. We are committed to protecting your personal data and being transparent about how we collect, use, and share information about you.

1. Who We Are

We are Bright Stack Labs, a UK-based software company. If you have any questions about this policy or how we handle your data, contact us at: privacy@playpredictwin.com

2. What We Collect

We collect the following when you sign up and use our service:

• Account information: name, email address, and password (hashed).
• Mobile app data: profile and league photos you upload, your chosen supporter club, and a device push token when you enable phone reminders.
• Predictions data: the match scores you submit through our platform.
• Usage data: pages visited, session duration, and general interaction data.
• Payment information: handled by Stripe — we do not store card details.

3. How We Use Your Data

• To create and maintain your account and predictions.
• To calculate and display leaderboard scores and rankings.
• To send service-related emails (account confirmation, match reminders, results).
• To analyse site usage via Google Analytics and Meta Pixel to improve our service.
• To process payments via Stripe.

4. Legal Basis (UK GDPR)

We process your data under the following lawful bases:

• Contract: to deliver the service you have signed up for.
• Legitimate interests: to analyse and improve our platform, and prevent fraud.
• Consent: for optional marketing communications (you can opt out at any time).

5. Sharing Your Data

We do not sell your personal data. We may share it with:

• Supabase — our database provider, under their data processing agreement.
• Expo, Apple Push Notification service and Google Firebase Cloud Messaging — device push tokens and notification content to deliver phone reminders you enable.
• Stripe — for payment processing, under their privacy policy.
• Google Analytics & Meta — for site analytics and conversion tracking.
• Law enforcement or regulators if legally required.

6. Data Retention

We keep account data while your account is active. You can permanently delete your shared app and website account from Profile → Delete account in the mobile app. Successful deletion removes the active account, profile, uploaded photos, predictions, points, Double Up picks, memberships and notification registrations. Shared leagues remain for their other members without the deleted account as owner. Operational backups may contain previous records until those backups expire; they are not active accounts. For assistance, contact support@playpredictwin.com.

7. Your Rights (UK GDPR)

You have the right to:

• Access a copy of your personal data.
• Correct any inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Data portability where applicable.

To exercise any rights, email privacy@playpredictwin.com. We will respond within 30 days.

8. Cookies

We use cookies for session management and analytics. You can manage cookie preferences through your browser. Essential cookies cannot be disabled as they are required for the service to function.

9. Data Security

We use industry-standard encryption (HTTPS/TLS), secure cloud infrastructure, and role-based access controls to protect your data.

10. Changes to This Policy

We may update this policy from time to time. Any material changes will be notified via email to the address registered to your account.